Check out this blog piece from Talkdesk, where they discussed how contact center AI fosters agent engagement. Jay Gupta, Director of Product Marketing for AI, Automation and Analytics, shared insights on engaging agents with AI and automation, and how purpose-driven and inclusive workplaces can be formed.
Read the full blog here to find out more about agent engagement and retention: https://blog.re-work.co/how-contact-center-ai-fosters-agent-engagement/
#reworkAI #AI #AITechnology #ArtificialIntelligence
