Check out this blog piece from Talkdesk, where they discussed how contact center AI fosters agent engagement. Jay Gupta, Director of Product Marketing for AI, Automation and Analytics, shared insights on engaging agents with AI and automation, and how purpose-driven and inclusive workplaces can be formed.

Read the full blog here to find out more about agent engagement and retention:

#reworkAI #AI #AITechnology #ArtificialIntelligence



Check out this blog piece from LXT with examples of how conversational AI can provide better experiences for employees, customers and businesses in their call centers and throughout their organisations. They shared how the success of any AI solution is the quality of the data used to train its machine learning algorithms and the frequency of retraining those algorithms for continuous learning.

You can read the full blog here to hear more about creating better experiences for employees, customers and businesses using virtual assistants, chatbots and conversational AI:

#reworkAI #conversationalAI #chatbots #vitualassistant #AI #AITechnology #ArtificialIntelligence



We know that trying to predict people’s purchasing decisions is a difficult thing.

Here are the latest innovations and solutions on using ML to improve demand forecasting from Sharon Gieske, Data Science Tech Lead at Picnic Technologies, and Rick Rijkse, Principal Data Scientist at Ahold Delhaize, who joined us at the AI in Retail Summit to share how their businesses have been doing this successfully.

Read the full article to find out how you can master demand forecasting with ML:

#reworkAI #reworkDL #AIinRetail #MachineLearning #DeepLearning #ConversationalAI



Are you an AI leader looking for continued success of your investments?

14 experts in AI have provided us with the top 14 areas of investment to ensure success in AI. The experts we caught up with include:
Stephen O’ Farrell, Machine Learning Scientist, Integrity & Safety at Bumble
Emmanuel Ferreyra Olivares, Principal Researcher — AI & Data Security at Fujitsu Research
Huma Lodi, Senior Machine Learning Engineer at Sky
Hastagiri Vanchinathan, Senior Director, AI at ShareChat
Michael McTear, Emeritus Professor at Ulster University
Florin Coman, Conversational AI Architect at Bosch Service Solutions
Mike Hales, Digital Product Owner — Conversational AI & Contact Capability at BT

Check out the full blog and discover the best areas of investment for continued success:

#reworkAI #reworkDL #AI #ArtificialIntelligence #AITechnology



Are you looking to adopt AI into your company?

We caught up with five AI experts in our RE•WORK community, who have given the best advice for AI leaders looking to adopt AI company-wide, including:

· Ertugrul Dalboy, Manager Machine Learning Engineering at ING

· Sammer Puran, Data Scientist at Swiss Post

· Sarah Haq, Senior Machine Learning Engineer at Artsy

· Eric Liese, Lead Architect and Advisor for AI & Analytics Infrastructure at BSH Home Appliances Group

· Aleksandra Kovachev, Data Science Manager at @Delivery Hero

Read the full article to hear the best advice from experts on how to adopt AI in your company:

#reworkAI #reworkDL #ArtificialIntelligence #AI #AITechnology



We caught up with experts from our RE•WORK community to find out about their must-read papers of 2022.

They have provided a list of the top 17 AI papers that you can add to your summer reading list!

Experts include Qike (Max) Li, Staff Data Scientist — Tech Lead at Wish, Jigyasa Grover, Senior Machine Learning Engineer at Twitter, Asmita Poddar, Software Development Engineer at Amazon Alexa, Sergei Bobrovskyi, Expert in Anomaly Detection for Root Cause Analysis at Airbus, and Abdullahi Adamu, Senior Software Engineer at Sony, who will be attending our events later this year.

Read the full blog:

#reworkAI #reworkDL #AI #ArtificialIntelligence #AINews #MachineLearning #DeepLearning #MetaLearning #RecommenderSystems #EmotionalAI #AItechnology




Bringing together the brightest minds in AI & Deep Learning from research & industry